I called at 11:36 a.m., and Nathan showed up at 1 p.m. He’s a very nice fella and knocked out our clogged drain line to get us back in service quickly and efficiently. First time I’ve had to call a plumber out, but I feel the price was very reasonable and worth the service provided. Hopefully, I won’t need “on-the-spot” plumbing services again, but if I do, I know who I’ll be calling! Thanks, Nathan. Top notch!
Great people. Fast, friendly and good at a very reasonable price. I plan on using them for all my plumbing needs in the future.
This company is the absolute best! I noticed that I had a leak at my water meter on a Friday night, called the company during after-hours on Saturday to provide them with my information, so that they can call me on Monday. Not only did they promptly call me at 7:30 a.m. on Monday, they were at my house at 8:30 a.m. the same day! They made sure they inspected inside and out to make sure there were no other problems and took the time to explain to me what the problem was! They are professional and very kind, and I would definitely recommend them for all your plumbing needs!
Everyone at Robert Brown Plumbing is amazing! Their customer service is top notch, and they have the tools and knowledge to fix anything, anytime, anywhere! If you want it done right the first time, give them a call!
I called several plumbers on a Sunday night at 11:00 p.m. to have someone stop the madness that was taking place in my baths, and Robert Brown Plumbing had someone out to our house within 15 minutes. No astronomical prices, and the plumber was amazingly polite and so was Heather who sent him out. When water is flowing from two baths and you can’t take the cap off of the thing in the yard, which was suggested by others, it is great to know someone is on their way!
Robert and his crew are very courteous and professional. I know when I call them to handle any plumbing issue, it will be done right. You can count on them to do quality work.
This company is just the best! I can only recommend it! We kept switching plumbers until we came across this one. We now have been loyal customers for 7-8 years.
Got to me an hour after I called. Very nice and helpful for a very good price. Definitely will use them again in the future if needed.
They were very friendly and helpful. I will definitely call them again if we ever have any plumbing issues again.
Our water tank and pump went out at our house, and we called Robert Brown Plumbing to schedule an appointment for him to check it out. He went out of his way and stopped by on his way out of town. It may have only taken him 15-20 minutes to do a diagnostic. After him explaining what was wrong and what parts we needed, we decided to replace everything ourselves. We are very handy around the house. Even though he did not replace our tank and pump, his prices are very reasonable, and he is very knowledgeable. I do HIGHLY RECOMMEND HIM. Thank you so much for help.
I seriously cannot say enough amazing things about Robert Brown and the amazing people who work for him. We found out three days ago that we had three separate slab leaks under our home, and from the moment Troy showed up to assess the situation, they have gone so far above and beyond to ensure that we are taken care of. Robert, Jeremy, Troy (and others, whose names I did not catch), have spent so much time here, starting early, staying late, and giving up their weekends with their families to make sure that we have water. Mr. Joe even went to bat for us with our insurance company to make sure our claim was covered. I have never felt like anything but their top priority from the moment they walked through the door. I am so glad there are honest, hardworking, and incredibly caring people like these guys who are there when you need them. We are forever grateful for everything you have done for our family.
I cannot say enough good things about this company! I have used them several times, and each time they are always very nice, professional, get the job done, and prices are the cheapest around. I highly recommend them!!
They came to fix what another company refused to fix when they messed it up. They were timely, kind, and immediately fixed the problem. What pros!!! Even went above and beyond the call of duty!!!! Definitely will call again!!!!!!!
I am extremely pleased with my experience with this company. Friendly, professional, and reasonably priced. We will definitely use them again. Thanks, guys!
Amazing customer service. Technicians were super polite and considerate of our home. Troy, the after-hours technician, arrived at midnight, stayed until 2 a.m. Climbed under our 115-year-old home in the rain and cold and remained extremely cordial and friendly through the entire service call. Problem fixed! Highly recommended.
This company is just the best! We had been using it for years without a single problem when one of the employees made a big mistake while installing a kitchen sink. Mr. Brown came out himself to redo the entire job and make sure it was done to our complete satisfaction. To top it all off, he sent us a thank you card!!
I had previously used a well-known plumbing company, but they recently went to commercial-only service. I called Robert Brown Plumbing, and they were very nice and cordial on the phone and had someone come out in a timely manner. I had a problem with a certain faucet that other plumbers were not able to fix. The two technicians they sent out, Robby and Jimmy, were determined to find a way to repair this faucet. They stayed after it and even called the local distributor for schematics. Their persistence paid off, and they fixed something that had been unfixable. I have found a new plumbing company for all my future needs. Thanks.
I’ve been in the area since 2016, and although I’m a skilled handyman, I leave plumbing to the experts at Robert Brown Plumbing. They are polite, do good quality work, and more importantly, each time they have been on time.
This is not the first company I called. I had a sewage problem on a Saturday, and I called a plumbing company that had more reviews before I called Robert Brown Plumbing. The first company I called never returned my phone call and wasted about 2 hours of my time. I then decided to try Robert Brown Plumbing, even though they had no reviews. They picked up the phone immediately on a Saturday, and they had a man out in here an hour. The gentleman who showed up for the call was courteous and had a positive attitude. My job was a pretty tough one because the sewer drain was stopped about 50 feet down the line out by the street. We had to dig up the line in my yard to clear it. Even though the work took about three hours, my invoice from the company was fairly priced. My experience with this company and their great employee, Dan, makes me think “Robert Brown” when I’m thinking plumbing.
ALWAYS available when you need them. Friendly, courteous, and professional! I’ve relied on them for some 15 years. Reasonably priced. Great work every time!
Same-day service. During our remodeling, we had several plumbing issues. They sent a plumber the same day we called and got the plumbing repaired. We used them to replace all our faucets and commodes. Excellent plumbing company!
Joe is the sweetest! The technicians are super nice! The office staff is friendly! Having 9 kids is a struggle, and when I need them, they come running to the rescue! Thanks, Robert Brown Plumbing!
The best in town. They’ve assessed and fixed every problem we’ve ever had quicker than we’d expected. I can’t recommend them enough.
Wonderful experience using Robert Brown Plumbing! Receptionist was pleasant to talk to and was able to make me a service appointment when I asked. Got a phone call before my appointment to let us know they would be arriving soon! Technician was on time, friendly, professional, and knowledgeable! Although we ended up needing a new water heater (bummer), it was installed right away, and we were back with hot water in no time at all! Would recommend them for any plumbing needs!
Let’s see now… what do I like about Robert Brown Plumbing? Just about EVERYTHING, that’s all! On time, they don’t lollygag (lol!) around, honest, professional, reasonable, and they opened an account for me, so I didn’t have to come up with a chunk of money upfront. Every business should be run like Robert Brown Plumbing!
I had many gas leaks, and they took my meter. Called to see if they could come help me. Jeremy and Robbie came as soon as they could. Not only did they find more gas leaks, they also found illegal piping. Needless to say, we had to have all the piping redone. From the meter to inside the house. This was a Monday. Wednesday, Jeremy, Jimmy, and Stephon came to start what they said was a day and a half job. They were amazing and very respectful. They finished the job in a day, and Jeremy stayed late to make sure everything was hooked up, so we could have heat and hot water again. I will use them for any future plumbing issues.
I can’t thank Robert Brown Plumbing enough for all their help when we had a water issue. It was my husband’s retirement day and having to deal with a flooded master bath and bedroom wasn’t exactly on our list of things to do that day. They were quick, honest, and SO VERY helpful. I use them for all my plumbing issues and HIGHLY recommend them. They will always have my business.
These people are the best and the only ones that answer the phone at 5 a.m.!!
Excellent work and timely service. Trustworthy guys, too. I use them for both my home and office.
Went above and beyond with trying to help me today! Will be using them again if needed!
A difficult hose bib was changed out from an exterior wall and a dispos-all was installed. A mineralled-up toilet was evaluated, and a chemical fix tentatively suggested to try to save it. The men were very friendly and very efficient. They worked fast and did a great job. I liked the fact that they were very business-like and were not distracted by my chattiness!
Wow! Jon & Jeremy did an amazing job. Thanksgiving week, I called at noon and got a same-day appointment. My water heater was a total loss, and they researched my warranty and got me a new unit at no cost with a new warranty. They had to come back the next morning with the new unit and showed up at the exact minute they promised. Installation was quick, and they were very professional. I will certainly be keeping their number loaded and will use their service again if, God forbid, I have another breakdown in the future.
We had a hot water heater issue on a Saturday, and they sent a representative out within the hour! Every person we dealt with was kind & professional. Great experience! Update: We’ve had several other plumbing needs over the years, and the Robert Brown Plumbing team has continued to impress us!
Bought a new dishwasher and the installers let us know at 3:30 on a Friday we needed a plumber to finish the install. An hour later, Jeremy and Jimmy had my family taken care of. Work was fast and they talked me through everything they did. It was a great experience. All in all, we paid less than what others contract out for an install. Highly recommend.
We called them to complete a project for us at one of our customers’ locations. First, we requested a quote, which was promptly site checked and given to us that day. They were the half the price of another company that had also quoted us. We choose to use them, of course. Our job was scheduled quickly, and they arrived on time as promised. We even received a call the next day letting us know they were completed. We highly recommend this company and will use them again in the future!
Had a great experience with Robert Brown Plumbing. I called them at 8:00 p.m. for service. It wasn’t a huge emergency, so they scheduled to be at my house at 8:30 the following morning. They called before their arrival (almost unheard of these days), showed up on time with the correct parts, and completed the job quickly and correctly. I will definitely use again.
Such quality work done by professionals! Kevin was informative and pleasant. He knew exactly what he was doing and fixed our problem within a few hours. The price was extremely fair and what I expected to pay. Joe, who was in the office, was also very reassuring and made sure we were taken care of. Now, we have running water and no leaks! Thank you, guys, so much!
Dan came out and solved all three of our issues. He was professional, patient, and was very efficient. I will definitely make this company my go-to call for any future issues.
Jeremy was so flexible & very easy to communicate with. He was very efficient & friendly. I will definitely use Robert Brown Plumbing again.
They answered our call very quickly and were in and out with a friendly and knowledgeable technician.
If our house could be designed around our new water heaters, it would be. Robert & his crew replaced our water heaters in no time, & they did it right like it should have been. Their quality of work is top notch. and they answered all of our questions and beyond. Highly recommend Robert Brown Plumbing!
We called today about a bathroom sink that wouldn’t drain. They were here within an hour and completed the repairs promptly! Highly recommend!!!
Awesome service and nice people. I couldn’t have asked for more reliable people. They got here fast and found the problem quickly. Jeremy and Jimmy did a great job!
Thank goodness I finally found a plumbing company I can trust! Exceptional work at a great price. Dan did a wonderful job replacing my garbage disposal and answered all my questions.
Robert Brown Plumbing is top notch; they have decades of experience and can identify problems that other plumbers couldn’t and can save you money in the long run.
They came right out on a Sunday and got the job done in no time. Very professional and friendly.
Wonderful service. Nice people. Very informative with products and warranty information. Quick service!!
Amazing!!!!! Had bad experience with another plumbing service who left us 16 days without water, and in less than a week, Robert Brown Plumbing got us back on track! Gave me hope from the first time he came to check out our issue, then led us to the right people to detect the leak. Once the leak was diagnosed, we had repairs done within 4 hours!!!! I’m so far beyond impressed with these guys for making us feel important and getting us our water back before Christmas and the leak fixed!!!!
These guys will be my go-to from now on!!!
I had several issues going on with my plumbing. Called them, they came out that day and fixed all the problems. They really hustled and didn’t waste time. Will use them again.
Robert Brown Plumbing is the BEST! They are honest, hardworking, and have your best interests at heart. We’ve used them for big and small jobs. I won’t use anyone else. If you have a plumbing issue, they’re the ones you want to call.